Shipping Policies


Please allow 24-72 hours to process your order. Expect an email within 4 days  to let you know your order is on the way!

STORE PICKUP -  Corso IV Novembre, 4, 12037 Saluzzo (CN) 

Orders can be picked up daily, from 15:30. An email will be sent when your order is ready for pickup.


Shipping within Italy is FREE for orders above 150 € (sum of all items ordered)

Domestic orders are generally shipped within 4-6 days using Bartolini (BRT).

Flat rate shipping fee of 6,50 €  applies to orders below 150 € shipping within Italy.


We offer international shipping to the following countries: All EU countries
Flat Rate shipping fee of 12 € applies to orders shipping within the European Union.

At this time, we do not ship to countries outside of the EU. If you are outside of the EU and urgently need one of our products please contact us via the contact page and we will find a solution together!

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Flowperformance Suspension is not responsible for these charges if they are applied and are your responsibility as the customer.


We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.


If you have any further questions, please don't hesitate to contact us at